![]() Bottom line is that for the Steinberg video engine you need to confirm that the file you are using has been encoded in a codec that is supported.Īgain, for easy reference for those just reading: Steinberg Supportįorget about QuickTime. Once you wrap your mind around the various issues of codecs, which can be a big pain in the neck, you’ll get the hang of this, and you’ll know when you need to re-encode something. So unless the files have already been transcoded (re-encoded) into H264, depending on how you have exported them, then you will have to manually re-encode them into H264, either as an H264 MOV file or a H264 MP4 file. iPhones used to record natively in H264, which WAS supported. HEVC has not been natively supported by many third-party tools until more recently… and Steinberg will NOT likely support it for a while IMO. It’s another “gift” that Apple has quickly forced on users, once again throwing a wrench into the workflow of many people with little notice. If you have iOS 11 or higher, then the videos that your iPhone records are most likely in HEVC codec (aka H265), which is NOT supported by the Steinberg video engine. I’ll see if I can convert one to MP4 and see if that loads So the files I’m trying to look at are all recorded on my iPhone. There are some other threads in the forum that deal with that situation. If you are having more trouble, then you need to use some sort of tool to confirm what your source file is… and/or re-encode it into a different codec that is supported. That link I mentioned above lists the supported containers and codecs. It must be encoded in a format that Cubase can play back. You’ll have to troubleshoot the file itself and find out exactly what container and codec was used when the file was created. If Cubase won’t load it up, then there might be a file issue or some other issue going on, or it is not encoded in a supported codec. ![]() ![]() Select the file and you will be good to go IF the file is supported. In the case of ProRes, the file must be in a MOV container file (which it probably already is). All you need to do is load a video into Cubase that is already encoded in a supported codec. So the codecs that are needed to play back the supported video files inside Cubase are already built into the Cubase video engine, WITHOUT worrying about QuickTime. There are NO extra codec files to download or install for the new video engine inside Cubase (except Avid DNxHD which requires a license purchase from Steinberg). So I suggest you uninstall QuickTime and be done with it, unless you are willing to live with the security risks. In fact, if you are on Windows, you should NOT have it installed. ![]()
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